Frequently Asked Questions

Once your order has been dispatched, you will receive an email and an SMS containing your tracking number and a link to the courier's website. You can also view this in your Orders section.

We offer a 30-day "No Questions Asked" return policy for all unused products with original tags intact. Just visit the Orders section, select the item, and click "Return". Unboxing videos might be required for some fragile items.

Refunds are processed within 24-48 hours after the returned item passes our quality check. The amount will reflect in your original payment method (bank account/UPI/card) within 5-7 business days depending on your bank.

Currently, The Fragrance and Beauty only ships within India. We are working hard to expand our logistics network and hope to begin international shipping very soon!